Effective Date: January 1st, 2025
Last Updated: January 1st, 2025
Welcome to 503DTLA. Your privacy matters.
This Privacy Policy explains how 503DTLA LLC ("503DTLA," "we," "our," or "us") collects, uses, discloses, and safeguards your personal information when you visit our website, www.503dtla.com, or use our services.
We are committed to protecting your privacy and complying with applicable laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect the following types of personal information:
2. How We Use Your Information
We use your data to:
3. Sharing Your Information
We do not sell your personal data.
We may share information with:
4. Cookies and Tracking Technologies
We use cookies to:
Cookie Consent Notice
When you first visit our website, a cookie banner will appear asking for your consent. You may accept or manage cookie preferences at any time through your browser or the cookie settings panel on our website.
5. Your Rights
Under CCPA (California Residents):
To exercise these rights, email us at [email protected]
Under GDPR (EU/EEA Residents):
To request access or changes to your data, email us at [email protected]
6. Data Retention
We keep your data for as long as necessary to fulfill the purposes described above or as required by law.
7. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your personal data. However, no transmission over the internet is fully secure.
8. Children's Privacy
Our services are not directed to individuals under 18.
We do not knowingly collect personal data from minors.
9. Updates to This Policy
This Privacy Policy may be updated periodically. Material changes will be announced on this page with a new "Last Updated" date.
10. Contact Us
[email protected]
800 McGarry Street, Studio 503, Los Angeles, CA 90021
Effective Date: January 1st, 2025
Last Updated: January 1st, 2025
This End-User License Agreement and Booking Widget Terms (this “Agreement”) is a binding contract between you (“you,” “User”) and 503DTLA LLC (“503DTLA,” “we,” “us,” “our”) governing your access to and use of (i) www.503dtla.com (the “Site”), and (ii) the embedded booking experience, including any related scripts, applications, APIs, and functionality that enable direct booking through Intuit/QuickBooks (the “Booking Widget” and together with the Site, the “Services”).
By using the Services (including completing a booking, creating an account, or otherwise accessing the Site), you agree to this Agreement. If you do not agree, do not use the Services.
“Location” means any studio, venue, property, or space offered for booking through the Services.
“Booking” means a reservation request and/or confirmed reservation for a Location.
“Booking Period” means the date(s)/time(s) of possession for the Booking.
“Booking Fee” (or “Fee”) means the charges for the Booking as shown at checkout and/or on the invoice, excluding any refundable security deposit.
“Security Deposit” means any deposit collected as security for performance and potential damages/overages.
“Third-Party Services” means services not operated by 503DTLA that may be integrated with the Services, including Intuit/QuickBooks for payment/invoicing and HubSpot for CRM logging.
“Location Agreement” means the 503DTLA location rental agreement / license agreement and location rules applicable to a specific Booking (including any addenda), which may be presented via e-signature or other acceptance process.
“Content” includes text, images, media, pricing, availability, rules, and other information shown in the Services.
“User Content” means information you submit through the Services, including booking details, contact info, messages, and production requirements.
You represent that you are at least 18 years old and have the authority to enter into this Agreement on behalf of yourself and/or the entity you represent.
3.1 Any Booking is a temporary, revocable license to enter and use the Location during the Booking Period for the approved purpose only. No lease, tenancy, bailment, partnership, or joint venture is created.
3.2 Each Booking is also governed by the Location Agreement for that Location. The Location Agreement is incorporated into this Agreement by reference. If there is a conflict between this Agreement and the Location Agreement, the Location Agreement controls with respect to that Booking.
3.3 503DTLA may require execution/acceptance of the Location Agreement and/or proof of insurance prior to granting access to a Location. If required items are not provided, 503DTLA may deny access and treat the Booking as a user-initiated cancellation subject to the cancellation terms below.
Subject to your compliance with this Agreement, 503DTLA grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for:
browsing Locations and availability,
submitting Booking requests, and
paying for Bookings and related charges.
No other rights are granted.
You will not, and will not allow any third party to:
copy, modify, translate, or create derivative works of the Services;
reverse engineer, decompile, or attempt to discover source code or underlying algorithms;
scrape, crawl, harvest, or extract data (including pricing/availability) except as permitted by law;
interfere with the Services (including malware, bots, load testing without written consent);
bypass security or access controls;
use the Services for unlawful, infringing, or fraudulent purposes;
use the Services to book Locations for prohibited activities (see Section 10).
The Services and all related IP (including the Booking Widget, design, software, logos, and Content provided by 503DTLA) are owned by 503DTLA or its licensors and are protected by intellectual property laws. All rights not expressly granted are reserved.
7.1 Submitting a request does not guarantee availability. A Booking is confirmed only when you receive explicit confirmation from 503DTLA and/or a paid invoice/receipt reflecting confirmation (as applicable).
7.2 Payments, invoices, and receipts may be processed through Intuit/QuickBooks or another Third-Party Service. 503DTLA does not control those services and is not responsible for their downtime, errors, or security practices. Your use of Third-Party Services may be governed by their separate terms and policies.
7.3 Unless expressly stated otherwise in a written document signed by 503DTLA, the Booking Fee is non-refundable, including any payment processing or transaction fees shown at checkout or on the invoice.
7.4 If a Security Deposit is required, it must be paid prior to the Booking Period along with the Booking Fee. The Security Deposit may be used (in whole or in part) to cover damage, specialized cleaning, trash removal, overages (including overtime), rule violations, unpaid balances, and other amounts owed under the Location Agreement. If costs exceed the Security Deposit, you agree to pay the additional costs within seven (7) days of invoice.
7.5 Where applicable, 503DTLA may conduct a pre- and post-Booking inspection. If you do not participate when offered, you agree 503DTLA’s documentation and rendition of events may be treated as accurate.
7.6 You authorize 503DTLA and/or our payment processor to charge your payment method for amounts due, including incremental charges permitted under the Location Agreement (e.g., overtime, guest overages, damage, specialized cleaning, permit fines passed through, restocking, trash pickup, or other fees).
7.7 If you initiate a chargeback, 503DTLA may suspend or terminate your access to the Services and you remain responsible for amounts owed. We may submit documentation (including communications, logs, rule acceptance, and confirmation details) to contest chargebacks.
8.1 If you cancel a confirmed Booking in writing prior to the Booking Period:
the Booking Fee remains non-refundable, and
any refundable Security Deposit (if collected) will be returned within seven (7) business days, less any permitted deductions (e.g., damage already incurred, unpaid balances).
8.2 If a confirmed Booking is cancelled due to circumstances relating to the Location primarily within 503DTLA’s (or the property owner’s) control, the parties will use best efforts to schedule a make-up date. If a make-up date is not reasonably achievable, then upon your written request, 503DTLA will refund the Booking Fee and Security Deposit within seven (7) business days, to the extent required by the Location Agreement for that Booking.
8.3 Requests to change the timing or material use of a confirmed Booking may be subject to a change fee up to thirty percent (30%) of the total Booking Fee and must be paid before changes take effect. 503DTLA may decline changes in its sole discretion. If 503DTLA cannot accommodate the requested change, you may cancel, and 503DTLA’s sole obligation will be limited to the refundable portion of the Security Deposit (if any) as described in Section 8.1.
8.4 No cancellation/change/refund is valid unless confirmed in writing by 503DTLA.
9.1 Presence of you/your attendees/your property beyond the Booking Period may automatically constitute an extension billed at 1.5x the base hourly rate (or the Location-specific overtime rate disclosed in the Location Agreement/invoice), plus any additional fees.
9.2 Guest counts must not exceed the amount disclosed in the Booking confirmation/Location Agreement. Overages may be charged (including per-person per-day fees) and may result in immediate cancellation/termination of the Booking without refund.
9.3 Additional charges may apply for (examples): specialized cleaning, stains, trash removal, restocking consumables, unauthorized use of on-site dumpsters, unauthorized animals, rule violations, property damage, or other costs described in the Location Agreement and Location rules.
You agree to comply with all posted Location rules and the Location Agreement, including capacity limits, noise restrictions, hours, parking/loading rules, smoking restrictions, and any building policies.
You are responsible for:
the conduct of all attendees, vendors, crew, contractors, and invitees;
obtaining permits, approvals, and licenses required for your activity; and
complying with all applicable laws and regulations (including safety rules, noise restrictions, and fire code).
Permits. You acknowledge it is your responsibility to determine whether a filming/event/other permit is required and to obtain it. No Booking Fee refund will be provided if your Booking must be stopped due to failure to obtain required permits. You will reimburse 503DTLA/property owner for any citations/fines attributable to your use within seven (7) days of receipt.
You may not use any Location for illegal, unsafe, or unauthorized activities, including (without limitation): illegal drug activity, unlicensed adult entertainment where prohibited, weapons activity not permitted by law or Location rules, unlawful gambling, or any activity that violates the rights of others.
503DTLA may deny, cancel, or end a Booking immediately if we reasonably believe the Booking involves prohibited activities, safety risks, misrepresentation, unauthorized use, or rule violations without providing a refund (except as required by non-waivable law).
You must obtain and maintain during the Booking Period (and any extension) an event/production insurance policy with at least:
$1,000,000 general liability coverage,
$1,000,000 property damage coverage, and
third-party damage coverage, naming 503DTLA LLC, the property owner, and any additional parties required as additional insureds, on a primary and non-contributory basis, and providing waivers of subrogation where required.
You must also ensure contractors/subcontractors maintain adequate workers’ compensation coverage for their employees and provide evidence upon request. Any deductible is your responsibility. Failure to provide required proof of insurance may result in denial of access and/or cancellation without refund of the non-refundable Booking Fee.
You grant 503DTLA a non-exclusive, worldwide, royalty-free license to use User Content solely to:
process and fulfill Bookings,
provide customer support,
log and manage the Booking in HubSpot (or similar CRM), and
comply with legal obligations and enforce policies.
You agree that the information you submit must be accurate and not misleading.
By using the Services, you acknowledge that booking and contact details may be transmitted to and stored in systems used to operate the business, including QuickBooks (Intuit) for billing/payment records and HubSpot for booking logs, customer communications, and operational workflows.
Your use is also subject to our policies at: https://503dtla.com/terms-and-conditions.
503DTLA does not endorse and is not responsible for Third-Party Services, their content, availability, or practices. Your use of Third-Party Services is at your own risk and governed by their terms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” 503DTLA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, error-free, secure, or that availability/pricing will always be accurate.
You voluntarily assume all risks associated with:
your use of the Services,
any Booking, and
your entry, presence, and activities at any Location (including risks of personal injury, illness, property loss/theft, and damage).
To the maximum extent permitted by law, you release and forever discharge 503DTLA, the property owner(s), and each of their respective members, managers, employees, contractors, agents, affiliates, and representatives from any and all claims arising out of or relating to your Booking or use of any Location, including claims based on alleged negligence, except to the extent such claims cannot be released under applicable law.
California Civil Code §1542 Waiver (for CA Bookings): You expressly waive the provisions of Section 1542 of the California Civil Code (or any similar law), meaning you waive rights to claims that you do not know or suspect to exist at the time of agreeing to this release.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
18.1 503DTLA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY.
18.2 503DTLA SHALL NOT BE LIABLE FOR (A) PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE ARISING FROM OR RELATING TO YOUR BOOKING OR USE OF ANY LOCATION, OR (B) ANY LOSS OR THEFT OF PERSONAL PROPERTY, INCLUDING IF CAUSED BY ALLEGED NEGLIGENCE, EXCEPT TO THE EXTENT SUCH EXCLUSION IS PROHIBITED BY NON-WAIVABLE LAW.
18.3 IF 503DTLA IS FOUND LIABLE FOR ANY CLAIM NOTWITHSTANDING THE FOREGOING, 503DTLA’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES, ANY BOOKING, OR THIS AGREEMENT SHALL NOT EXCEED THE LESSER OF:
(A) THE AMOUNT YOU PAID TO 503DTLA FOR THE SPECIFIC BOOKING GIVING RISE TO THE CLAIM, OR
(B) $100.00.
18.4 You acknowledge these limitations are a fundamental basis of the bargain and apply even if a limited remedy fails of its essential purpose.
18.5 Some jurisdictions do not allow certain limitations or waivers. Nothing in this Agreement limits liability to the extent it cannot be limited or waived under applicable law (for example, certain claims involving willful misconduct or gross negligence in some contexts).
You agree to defend, indemnify, and hold harmless 503DTLA, the property owner(s), and each of their respective members, managers, employees, contractors, agents, affiliates, and representatives from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or relating to:
your Booking, use of a Location, or your event/production;
your violation of this Agreement, the Location Agreement, or Location rules;
your negligence, misconduct, or unsafe acts/omissions (including by your attendees/vendors/crew);
any breach of your representations/warranties;
infringement or violation of third-party rights by you or your attendees; and
damage to the Location or neighboring property, including loss of use during repair periods, to the extent charged under the Location Agreement.
We may suspend or terminate your access to the Services at any time if we reasonably believe you violated this Agreement, engaged in fraud, posed a security risk, or violated Location rules. Sections that should survive termination (including payment obligations, disclaimers, assumption of risk/release, limitation of liability, and indemnification) will survive.
We may update this Agreement from time to time. The “Last Updated” date will reflect changes. Continued use of the Services after changes become effective constitutes acceptance.
For Bookings in California, this Agreement (and any dispute not subject to arbitration) is governed by California law and the parties consent to exclusive jurisdiction and venue in the state or federal courts located in Los Angeles County, California
For Bookings in New York, this Agreement (and any dispute not subject to arbitration) is governed by New York law and the parties consent to exclusive jurisdiction and venue in the state or federal courts located in the county where the Location is located.
Arbitration. Any dispute arising from or relating to this Agreement will be resolved by binding arbitration administered by AAA or JAMS (as selected by 503DTLA) under its applicable rules, in English, before one arbitrator. The arbitration will occur in Los Angeles County, California for CA Bookings and New York County, New York for NY Bookings, unless 503DTLA elects to proceed in small claims court or the Location Agreement provides otherwise.
Disputes must be brought on an individual basis only and not as a plaintiff or class member in any purported class, collective, representative, or private attorney general action, to the maximum extent permitted by law.
Notices to 503DTLA must be sent to:
503DTLA LLC
Attn: Legal / Operations
1051 S Matthew Way, Anaheim, CA 92808
Email: [email protected]
Entire Agreement. This Agreement and any posted policies (Privacy Policy/terms page, cancellation terms displayed at checkout, Location rules, and each Location Agreement) form the entire agreement regarding the Services and your Booking.
Severability. If any provision is unenforceable, the rest remains in effect.
No Waiver. Failure to enforce a provision is not a waiver.
Assignment. You may not assign this Agreement without our consent; we may assign it in connection with a merger, acquisition, or asset sale.
No Sublicense. You may not sublicense or transfer your access rights.
Prevailing Party Fees (If Enforceable). Where permitted by applicable law and not inconsistent with a Location Agreement, the prevailing party in an action to enforce this Agreement may recover reasonable attorneys’ fees and costs.
Support: [email protected] | 213-310-1517 | 10AM PST – 4PM PST
Effective Date: January 1st, 2025
Last Updated: January 1st, 2025
These Terms of Service ("Terms") apply to your use of the website located at www.503dtla.com and the services offered by 503DTLA LLC. By accessing or using our website, you agree to these Terms.
1. Services
503DTLA offers luxury location rentals for creative production, events, and meetings. Bookings are subject to confirmation and compliance with our Location Rental Agreement and house rules.
2. User Responsibilities
You agree not to:
3. Bookings & Cancellations
All bookings are governed by our Location Rental Agreement, which includes:
4. Content & IP
All content on this website (text, graphics, logos, photos, video) is the exclusive property of 503DTLA or its licensors and may not be reused or reproduced without permission.
5. Privacy & Data Usage
Your use of the site is also governed by our Privacy Policy which outlines how your personal information is handled under CCPA and GDPR.
6. Third-Party Links
We may link to third-party sites (e.g., Peerspace, Instagram). We're not responsible for their privacy practices or content.
7. Disclaimers & Liability Limits
Use of our site and services is at your own risk. We make no warranties and are not liable for indirect or incidental damages. See our Location Rental Agreement for specific liability clauses related to bookings.
8. Termination
We may suspend or terminate your access at any time, especially in cases of misuse, fraud, or rule violations.
9. Governing Law
These Terms are governed by the laws of California. Any disputes will be resolved in the courts of Los Angeles County.
10. Contact
[email protected]
800 McGarry Street, Studio 503, Los Angeles, CA 90021