Privacy Policy

Privacy Policy

Effective Date: January 1st, 2025
Last Updated: January 1st, 2025

Welcome to 503DTLA. Your privacy matters.

This Privacy Policy explains how 503DTLA LLC ("503DTLA," "we," "our," or "us") collects, uses, discloses, and safeguards your personal information when you visit our website, www.503dtla.com, or use our services.

We are committed to protecting your privacy and complying with applicable laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

1. Information We Collect
We collect the following types of personal information:

• Identifiers: Full name, phone number, email address
• Booking & Usage Data: Booking date, location, guest count, communications
• Device & Technical Info: IP address, browser type, operating system, referring URLs, cookie data
• Social Media Info: If voluntarily submitted (e.g., for tagging or BTS content)

2. How We Use Your Information
We use your data to:

• Process and confirm bookings
• Provide customer service and support
• Improve our site and service performance
• Send transactional or promotional messages (with consent)
• Comply with legal obligations

3. Sharing Your Information
We do not sell your personal data.

We may share information with:

• Third-party service providers (e.g., payment processors, analytics platforms)
• Internal team members involved in your booking
• Government authorities when legally required

4. Cookies and Tracking Technologies
We use cookies to:

• Enhance user experience
• Track site usage via analytics tools (e.g., Google Analytics)
• Remember preferences

Cookie Consent Notice
When you first visit our website, a cookie banner will appear asking for your consent. You may accept or manage cookie preferences at any time through your browser or the cookie settings panel on our website.

5. Your Rights

Under CCPA (California Residents):

• Right to Know: What data we collect and how we use it
• Right to Delete: You may request that we delete your personal data
• Right to Opt-Out: You may request that we do not "sell" your data (we don't anyway)
• Right to Non-Discrimination: You won't receive different treatment for exercising your rights

To exercise these rights, email us at [email protected]

Under GDPR (EU/EEA Residents):

• Right to Access, Correct or Delete your data
• Right to Data Portability
• Right to Restrict or Object to data processing
• Right to Withdraw Consent at any time

To request access or changes to your data, email us at [email protected]

6. Data Retention
We keep your data for as long as necessary to fulfill the purposes described above or as required by law.

7. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your personal data. However, no transmission over the internet is fully secure.

8. Children's Privacy
Our services are not directed to individuals under 18.
We do not knowingly collect personal data from minors.

9. Updates to This Policy
This Privacy Policy may be updated periodically. Material changes will be announced on this page with a new "Last Updated" date.

10. Contact Us
[email protected]
800 McGarry Street, Studio 503, Los Angeles, CA 90021

Terms of Service

Effective Date: January 1st, 2025
Last Updated: January 1st, 2025

These Terms of Service ("Terms") apply to your use of the website located at www.503dtla.com and the services offered by 503DTLA LLC. By accessing or using our website, you agree to these Terms.

1. Services
503DTLA offers luxury location rentals for creative production, events, and meetings. Bookings are subject to confirmation and compliance with our Location Rental Agreement and house rules.

2. User Responsibilities
You agree not to:

• Violate any laws or regulations while using our site or services
• Misrepresent your identity or booking intentions
• Damage or misuse 503DTLA properties, staff, or services
• Attempt to hack, scrape, or overload our systems

3. Bookings & Cancellations
All bookings are governed by our Location Rental Agreement, which includes:

• Payment policies
• Late fees
• Cancellation/change terms (including Last-Minute Change Fee)
• Insurance and indemnity requirements

4. Content & IP
All content on this website (text, graphics, logos, photos, video) is the exclusive property of 503DTLA or its licensors and may not be reused or reproduced without permission.

5. Privacy & Data Usage
Your use of the site is also governed by our Privacy Policy which outlines how your personal information is handled under CCPA and GDPR.

6. Third-Party Links
We may link to third-party sites (e.g., Peerspace, Instagram). We're not responsible for their privacy practices or content.

7. Disclaimers & Liability Limits
Use of our site and services is at your own risk. We make no warranties and are not liable for indirect or incidental damages. See our Location Rental Agreement for specific liability clauses related to bookings.

8. Termination
We may suspend or terminate your access at any time, especially in cases of misuse, fraud, or rule violations.

9. Governing Law
These Terms are governed by the laws of California. Any disputes will be resolved in the courts of Los Angeles County.

10. Contact
[email protected]
800 McGarry Street, Studio 503, Los Angeles, CA 90021